Which statement about Lean implementation is false?

The assertion that Lean minimizes customer value and maximizes waste is inaccurate and reveals a fundamental misunderstanding of Lean principles. Lean is fundamentally focused on enhancing value for customers by identifying and eliminating waste in processes. The core tenet of Lean is to streamline operations to improve efficiency and quality, thereby maximizing customer value while minimizing unnecessary activities, resources, and costs associated with waste.

Lean aims to achieve higher quality and faster delivery of products and services, directly addressing customer needs and enhancing satisfaction. It emphasizes a continuous improvement mindset, allowing organizations to refine processes and create additional value for customers. This incorrect statement misrepresents the very essence of Lean methodology, which seeks to optimize processes for the benefit of the customer rather than to detract from their experience.