Which of the following is NOT among the three key techniques for improving a business transactional process?

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The technique of implementing the Current Value Stream map is not one of the three key techniques for improving a business transactional process. While value stream mapping is a valuable tool in lean methodologies, particularly in assessing and visualizing the flow of materials and information, it does not directly focus on the core actions required to enhance transactional processes.

Eliminating redundancy involves streamlining processes by removing unnecessary layers of approvals and copies, leading to efficiency. Similarly, eliminating bureaucracy focuses on cutting out non-essential processes that do not add value to the outcome, enhancing speed and responsiveness. Conducting a Value Added Analysis is crucial as it helps to identify which activities bring value to customers and which do not, allowing organizations to concentrate on improving those processes that directly affect customer satisfaction and operational efficiency.

In contrast, while creating a Current Value Stream map is a useful exercise in understanding current processes, it is more about visualizing the flow rather than something that directly improves transactional processes by eliminating waste or inefficiencies. Thus, it does not align with the core strategies intended to enhance business transactional processes, marking it as the correct answer in this context.

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