What is the first step in developing a Control Plan?

In developing a Control Plan, establishing performance metrics is pivotal as it sets the foundation for how the process will be monitored and controlled over time. Performance metrics provide quantifiable measures that help in assessing the effectiveness and stability of a process. These metrics should be aligned with the project's goals and objectives, ensuring that the critical attributes that define success are well understood and measurable.

By establishing these metrics first, you create a clear framework that informs all subsequent steps in the Control Plan development. This allows for a more structured approach to identifying key process inputs, defining project scope, and documenting process steps, as everything will revolve around the established performance expectations. These metrics enable teams to track performance, identify variations, and enact corrective measures, which is the ultimate aim of a Control Plan.