Six Sigma is described as a commitment to customers and which of the following?

Six Sigma is fundamentally a data-driven methodology aimed at improving processes by reducing variability and defects, which directly ties into the commitment to quality and customer satisfaction. The correct answer indicates that Six Sigma functions as a management framework that integrates considerations of process economics, quality, and customer impact.

This framework is essential because it helps organizations evaluate and refine their processes holistically, ensuring that every aspect of production and service delivery aligns with customer needs and expectations. Emphasizing process economics means that organizations are not just looking at quality in isolation but are also considering the financial implications and efficiencies to optimize performance.

By focusing on the interrelationship between these three elements—customers, quality, and economics—organizations can make informed decisions that enhance overall performance, leading to increased customer satisfaction and loyalty. This comprehensive approach is what sets Six Sigma apart from more simplistic or superficial methods of quality management.