In which phase of implementing Standard Work are time expectations for activities set?

The phase where time expectations for activities are set is the one related to establishing goals. In this context, setting time expectations is a critical part of defining performance standards and determining what constitutes efficient and effective work. This involves assessing current processes and determining how long tasks should realistically take under optimal conditions, ensuring that employees know what is expected of them in terms of productivity and timelines.

When establishing goals, teams analyze the current capabilities and benchmarks to define targets that align with the overall objectives of the organization. This can include identifying best practices, reviewing data from previous performance, and considering industry standards to ensure that the goals are achievable yet challenging. By clearly defining these time expectations, organizations can promote consistency, accountability, and continuous improvement in their operations.

This phase also sets the foundation for the subsequent phases, such as developing standard work and implementing those standards, by providing a clear framework and metrics against which performance can be measured.